Xanthe Bonsall
Print & pattern
Made in Yorkshire

Shipping and returns

SHIPPING

All items within the UK are posted 1st class via Royal Mail, within 1-3 working days. If tracked shipping is required please select this option at checkout, and your order will be sent Royal Mail Signed For.

Please allow 5-7 working days to receive your order.

For shipping within Europe, please allow up to 14 working days to receive your order. Any orders outside of Europe will take up to 28 working days to be received, and can only be sent with tracked shipping to ensure it arrives ok.

RETURNS

If for any reason you are unsatisfied with your items, please return them to us in their original condition within 30 days of purchase. To do this, please send an email to hello@xanthebonsall.co.uk with your full name and whether you require an exchange or refund. Please note, unless you are returning an item to us which is faulty or an error has been made on our behalf, you will be responsible for all postage costs and these will not be refunded to you. We recommend you send any returns using a tracked service, such as those offered by Royal Mail, as you will be responsible for any items until they have reached us. This will allow you to claim compensation if your return is lost or damaged as per the carriers terms and conditions. 

Refunds will be issued to you within 5 working days. Please note, shipping costs will not be refunded unless your returned item was faulty or incorrect.